Internal.io is used to upload all the coverage to the client dashboards.

If you need to be setup with login details, please contact Gregor MacKenzie.

To update clients on Internal:

1. Select clients
2. To add a new client click add client
3. Type in the client’s name
4. Click submit
5. If you need to change a client’s details, click on the client in the records box
6. Update the record
7. Then click update
8. See below:

To update publications on Internal:

1. Select publications
2. To add a new publication select add publication
3. Then fill out the form with all the information you have on the publication. You will get this from their website or media pack, the more information the better.
4. The description box should be written like the following: Website covering the European eHealth industry, research and conference news. The website is divided into the following sections: business and industry, research and development, conferences and events, download, open calls, industry, development, research, opinion, publications, and white papers.
5. Select submit
6. To change the details of a publication, select the publication you want to change in the record box
7. Then update the relevant boxes
8. Click update publication

To add in a piece of coverage in Internal:

1. Select coverage
2. Select add coverage
3. Select the client’s name
4. Select the correct publication
5. State whether it was on the homepage
6. Select what the article was generated by ie opinion article, press release etc
7. Select coverage type ie online, newsletter, print or newsfeed
8. Copy the website link for the piece of coverage into the URL box
9. Select the date the publication featured the coverage
10. State whether it was proactive or not
11. Copy and paste the release title into the release name box. Make sure there are no spaces at the end.
12. Select whether it is positive or negative coverage.
13. If there are any coverage notes add into that box ie Featured on pages 12-13 or Featured in the movers & shakers section.
14. Double check all the details are correct
15. Select submit

When you are searching on Internal you cannot just search the client name you have to put “client=Clinisys” or “publication=health tech world”.

Once the coverage is added on Internal it will appear in the client dashboard.